Free US shipping over $150 Third-party tested · COA with every order Free US shipping over $150 Third-party tested · COA with every order
Stellar Labs · Customer & Research Support

A direct line.
A real conversation.

Questions deserve a person who listens. Reach Dru, our Research Lead, directly for help with your Stellar Labs inquiry.

Keep the details together

Email support

Have an order question or need a document? Email the team with the details so we can help.

Most messages are answered within one business day.

Send an email
Write when it suits you

Leave a message

Use the form below to explain what you need. For an existing purchase, include your order number and checkout email.

Customer support and order processing take place on business days.

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Send us a message

Tell us how we can help. Include an order or batch number when relevant.

Please keep passwords, card details, and private medical information out of your message.

Before you reach out

Helpful answers

What if Dru misses my call?

Leave your name, callback number, and what you’d like to discuss. Dru will return your call when he’s free.

Where is my shipment?

Once your package ships, tracking is available on your order page. Contact us with your order number if you need help finding it.

How do I request a COA?

Tell us the compound and batch number you’re researching so we can help locate the relevant Certificate of Analysis.

Can you help with medical or dosing questions?

Our support covers laboratory research products and order inquiries. We cannot provide medical advice, dosing instructions, or guidance for human use.

For laboratory research only

Stellar Labs materials are supplied for in vitro and laboratory research, not human or veterinary use. Read the Research Use Agreement.

Let’s talk.

Reach Dru directly. If you miss him, he’ll call you back when he’s free.

Call 949-842-5247